Miss them the mall as a kid
I walked in and my wife and son came in behind me. She asked if "they were with me". Yes lady the black woman was my wife. Cookies are $2.00 each and the monster cookie was horrible. My son also got a cookie. I gave her my credit card and she turned a sign around that said $5.00 minimum for card usage. I paid cash. I will never return to this place ever. They acted like they had never seen a black woman before. Oh, if you do spend $5.00 and use a card you have to show ID. I suggest this place learn the art of customer service, learn to trust your customers and take some lessons on how to bake cookies
Like... Oh My God! Monster cookie!
Good stuff there! Summer hours too--open till 9pm.
I must have seemed like I wasn't totally happy, probably because I wasn't, and the owner/ manager wasn't able to fix things because I was asking for something they didn't have. But, she immediately said, "we're having barbecue for lunch, want some" and gave me a free bbq sandwich. I was very impressed. And, the ice cream rocks!! And, I never write reviews but was motivated to do so because the response was just so over the top.
Cookies Etc is a US Bakery based in Clear Lake, Iowa. Cookies Etc is located at 217 Main Ave, Clear Lake, IA 50428, USA.
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