Ding Dong ditch minuses the ding dong. Got a call back from the Clear Lake office and they made things right.
Thank you FedEx! We have an odd garage door with a door bell that doesn't ring, and missed our package that we had to sign for. We waited on this package from the company for a while and really needed it. I called the 1-800 # and left instructions on when to have the package delivered. About 15 minutes later I recieved a call from the local fedex that wanted to touch base with me and see if they could get the package here the same day. The driver came all the way back to deliver our package. Everyone I talked to were extremely nice and understanding. Thank you FedEx for having amazing customer service.
My husband uses fedex a lot for packages and I will explain to him what a terrible company this is to deal with and hopefully persuade him to use another company. For being able to recite the rules to me, I give you a negative star, so add a - by my star because even though they want this to be transparent review i cannot post without giving at least one star.
great service.
The counter service double checked my address to make sure my package got to its destination on time! I appreciated the extra concern.
I would give them a negative star for being unable to communicate why they would not drop off a package even though they said they would come at a time when we are there, but instead after telling me they would come at a good time they didn't and only recited the rules that they need a signature. As if i'm to stupid to understand this. now I have to drive 1 hour to go to them and get my package after work or try and take time off from my job.
Fedex Ship Center is a US Store based in Clear Lake, Iowa. Fedex Ship Center is located at Hwy 122 E, Clear Lake, IA 50428, USA.
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